FREQUENTLY ASKED QUESTIONS
Unfortunately, the Club Jitsie Marketplace is currently only available in certain countries. Shipping products to and from other countries is not enabled, which will also make it impossible to buy or sell a product from these countries.
The current list of eligible countries are:
- Austria
- Belgium
- Finland
- France
- Germany
- Italy
- Luxembourg
- Netherlands
- Spain
- Sweden
- United Kingdom
If you already have an account on Jitsie.com, then you can log in with those credentials on the Club Jitsie marketplace.
If you don't have a Jitsie.com account yet, the sign up button will take you to Jitsie.com were you can create your account, which will also grants you access to the Club Jitsie marketplace.
Our commitment is to prioritise your safety and foster trust within our community. To achieve this, we have partnered with MangoPay SA, a reputable and regulated payment service provider, to handle all transactions conducted through our platform.
MangoPay holds a valid license as an electronic money institution, overseen by Luxembourg's financial sector supervisor, the Commission de Surveillance du Secteur Financier. It ensures the secure storage and management of your funds whenever you engage in transactions or utilize our platform's financial services, facilitated by MangoPay.
In adherence to legal requirements, MangoPay may initiate the "Know Your Customer" (KYC) procedure, gathering necessary personal information about you and your activities. This obligatory process is mandated by law and is implemented to enhance overall safety and security.